HR Administrator and Business Support Apprentice

Location: Darlington
Salary: £17,000 per annum for the first year

Looking to start a career in HR? We have an opportunity to get hands-on experience supporting people, processes, and day-to-day business operations as part of a friendly and supportive team. We’re aiming for a start date in early September, but we’re flexible and open to someone joining us sooner if preferred.

About the Role

As an HR Administrator and Business Support Apprentice, you’ll play an important part in helping the team run smoothly day to day. You’ll support a range of HR activities, from maintaining employee records and preparing documents, to helping with recruitment, onboarding, and general queries.

You’ll also be involved in wider business support tasks, giving you a great understanding of how different parts of the organisation work together. No two days will be the same, and you’ll have the chance to build your confidence while developing valuable skills in organisation, communication, and attention to detail.

This is a hands-on role where you’ll learn by doing, and gain real experience, supported by colleagues who will help you grow and develop throughout your apprenticeship.

Key Responsibilities

Support the HR team with everyday admin tasks
Answering the phone to incoming calls, and communicate information to relevant team members
Draft employee contracts, liaise with clients to ensure all information is provided, and assign to appropriate advisor
Involvement in the management of our client’s probation reviews
Create letters and documents using templates from our quality controlled system
Ensuring that client files (both electronically and ‘hard copies’) comply with any data protection laws and follow a code of confidentiality
Maintaining and updating client records as required
Completing file audits for our clients in relation to their employee files, this will include scanning in documents and completing spreadsheets with required information
Digitally drafting client handbooks using our online system, and assign to relevant advisor for checking and sending
Updating client handbooks and the master handbook, as advised, and assign to the relevant HR Consultant
Preparing client proposals and documentation for the Director as required
Learning and maintaining knowledge of all internal systems used
Creating client review reports ahead of meetings

What We’re Looking For

We’re looking for someone who is keen to start a career in HR and is ready to learn and grow in a supportive team environment.

You don’t need previous HR experience, but you should be organised, reliable, and willing to learn a variety of tasks. As this is a people-focused role, you should feel comfortable communicating with others and enjoy working as part of a team.

We’ll also be looking for someone with:

Good communication skills, both written and verbal
Comfortable working as part of a small, supportive team
A positive, proactive attitude and willingness to learn
Good organisational skills and the ability to manage your workload
Strong attention to detail
Confidence to ask questions and seek support when needed
A professional and respectful approach, especially when handling confidential information
Good IT skills, including email and Microsoft Office

Nice to have:

We’d especially love to hear from someone who is approachable, willing to get involved, and enjoys building positive working relationships with both colleagues and clients.

Good to have:

A‑levels (or equivalent Level 3 qualifications).
Full UK driving licence preferred but not essential.

About HR2day

Joining our team, you’ll become part of a friendly and down-to-earth team who work closely together in a collaborative, open-plan office. It’s a supportive environment where people talk things through, share ideas, and help each other to get the best results. We have a strong team ethos and a no-blame culture, where mistakes are treated as opportunities to learn and improve together. This role is ideal for someone who enjoys working with others, as teamwork is at the heart of everything we do. As an apprentice, you’ll be fully supported from day one, you’ll never be expected to complete tasks you’re unsure of alone, and you’ll be encouraged to ask questions, build your confidence, and share your own ideas as you grow in the role.

Apprenticeship Framework

This role is designed to support an apprenticeship in business/HR. The successful candidate will need to be enrolled on, or willing to enrol onto, a relevant apprenticeship programme with a college or training provider alongside their role. Full support will be given throughout.

As part of your employment you will be required to complete Apprenticeship Standards + EPA

The apprenticeship will last for 12 – 18 months dependent upon your course duration.

Apply Here

Start your career in Human Resources with a structured apprenticeship that will give you practical experience in HR administration, business support, and employee services within a supportive team.

If you’re ready for a diverse and rewarding role where no two days are the same, we’d love to hear from you!

To apply for this position please email your CV and a brief cover letter to [email protected]

If you have any questions or you’d like to find out more about the role, please contact Clare Guy for a friendly informal chat.

We’re aiming for a start date in early September, but we’re flexible and open to someone joining us sooner if preferred.